Frequently Asked Questions
Everything you need to know about your Mother Mother Official Merch order.
How long will it take for my order to ship?
Most orders are processed within 3-5 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 2-4 weeks depending on your location and customs processing.
Can I return or exchange my items?
We accept returns and exchanges on unworn and unwashed items within 30 days of delivery. Please note that limited edition tour merchandise and sale items are final sale.
What sizing guide do you use for your apparel?
Our t-shirts and hoodies generally follow standard unisex sizing. We recommend checking the specific size chart link on each product page to ensure the perfect fit before purchasing.
Do you ship internationally?
Yes, we ship Mother Mother merch worldwide! Please be aware that international orders may be subject to import duties and taxes, which are the responsibility of the customer.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.